Privacy and Cookies
The Data Protection Act
Under the Data Protection Act, we have a legal duty to protect any information collected from you. We use leading technologies and encryption software to safeguard your data, and keeps strict security standards to prevent any unauthorised access to it.
What information do wecollect?
We collect three kinds of information from visitors to the website:
- feedback (through visitors emailing us)
- customer satisfaction surveys (via online surveys)
We welcome your feedback.
If you email us for advice or information that we are not able to give, your email will be passed to the appropriate government department, executive agency or Non Departmental Public Body.
Once you have received a reply, we will keep a record of your message for a maximum of three months for reference and audit purposes, after which it will be deleted.
Site usage information
What happens when I link to another site?
We doe not pass on to any other site any personal information you have given.
We do not pass on to any other site any personal information you have given.
What happens when I come to this site from another site?
Where you are directed to this site from another site (whether a third party site or a government site) we may receive personal information relating to you from the other site(s). You should read the privacy policies for these sites as these will govern the use of any personal information that you provide and which is then provided to nidirect.
Access to your information and contacting us
What are cookies?
Delivering services over the Internet sometimes involves placing small amounts of information, known as browser “cookies“, on your computer mobile phone or tablet. Cookies are used to improve services for you by:
- enabling a service to recognise your computer so you don’t have to give the same information several times during one task
- recognising that you may already have given a username and password so you don’t need to do it for every web page requested
- measuring how many people are using services, so that popular services can be made easier and faster to use
- analysing anonymous data to help us understand how people interact with government services so we can make them better
What do cookies look like?
If you click on a cookie you’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the website server that gave you the cookie.
This website uses a variety of cookies. The NIDirect website provides more details about why cookies are used and how long they will last.
For information on how to restrict or block cookies on the browser of your mobile phone you will need to refer to your handset manual.
Alternatively, you will also find details on how to restrict or delete cookies on a wide variety of browsers, as well as more general information about cookies, on the About Cookies website.
Please be aware that restricting cookies may impact on the way our website works for you.
This site uses a number of cookies. These cookies are listed below with more details about why we use them and how long they will last.
Measuring website usage
We use Google Analytics to collect information about how people use the site. We do this to make sure it is meeting people’s needs and to understand how we could meet those needs better.
Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal details such as your name or address. We cannot identify who you are.
We do not allow Google or Webtrends to use or share any information we collect with other third parties.
|Name of cookie||Typical content||Expires|
|__utma||randomly generated number||2 years|
|__utmb||randomly generated number||30 minutes|
|__utmc||randomly generated number||when you close your browser|
|__utmx||randomly generated number||18 months|
|__utmxx||randomly generated number||18 months|
|__utmz||randomly generated number and information on how the site was reached (e.g. direct or via a link, organic search or paid search)||6 months|
Further information on cookies set by Google Analytics.